faq
FAQ

Order Status

I'm not sure if my order went through. How can I find out if I placed it successfully?

A confirmation email will be sent to you once the order has been authorised. It will also appear in your Account Page under Order History.

If you have not received an email please Contact Us and we will be able to inform you if it was placed successfully, if it was placed successfully we will update you on its status. If we cannot see it on our system then we won’t have received the order or payment so you will need to order again.

Please check your ‘junk’ or ‘spam’ folder as the email may have been sent there by your email provider.